Use Case: A customer asks you, the employee, to pay via FallsPay when checking out. Here is what you do:
Step 1: Enter the order as usual in your POS system
The same steps work regardless of the location, whether you are completing the transaction at a table, at a counter, or at a market, the process works the same. Enter the the order into your kiosk/POS (Point-of-Sale) system like you typically would. In this use of Oxbux you are using it as an alternative payment method. Instead of pressing credit or cash you would press "Oxbux" or "Other" or "Other Payment Method"
Step 2: Pull up the Oxbux app, click BillPay and enter the total amount shown in the POS system
Step 3: Generate QR code and show to the customer. The customer scans the QR code on their phone and you are all done!
Step 4: You can look back at past order anytime within the Oxbux app
What is Oxbux?
Oxbux is a payment and rewards app specific to Oxford , Ohio.
What are the benefits for customers to use Oxbux?
Customers can earn universal rewards regardless of the business that they shop. The rewards can be redeemed at any participating Oxbux location during checkout. Oxbux also supports local nonprofits each month and saves businesses on transaction fees.
What are the benefits for businesses to use Oxbux?
Businesses that use Oxbux do not have to pay credit card processing fees. A signficant saving to the business. Businesses that do not offer rewards can now be a part of a rewards system.
Why is it locally branded?
We at Oxbux believe that technology and convenience can/should feel a part of the community and not an intruder from the outside.
Where can a customer find the button to scan for Oxbux?
It can be found on the home screen of the app, or at the bottom of the app where it says in the menu bar "Pay". Customers need to make sure they have a card on file and money in the account to use Oxbux.
A customer is interested in using Oxbux, but does not have an account yet, what should I tell them?
If it is busy at your store or restaurant, encourage them to download the app for next time, or if they have time and it is not too busy they can download the app and sign up right then. Instruct them it will take about 5min to setup an account and enter payment information.